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FREQUENTLY ASKED QUESTIONS


WHAT IS YOUR SHIPPING POLICY? 

ORIGINALS &FOR LIMITED EDITIONS It's best to get in contact with me regarding the originals and limited editions. Moving unframed prints is a piece of cake however moving framed works behind glass needs a little more consideration. Shipping for these items will be based on weight:

Shipping Quotes are available for large orders or orders shipping to international destinations. Please contact me at stu.murphy86@gmail.com with the details of what will be in the order and the address it will be shipped to.

WHAT IS YOUR POLICY ON RETURNS/EXCHANGES/REFUNDS?

  • I do my best to ensure that your prints are packaged carefully and arrive safely at their destination.
  • If your prints arrive damaged, please keep all packaging and contact stu.murphy86@gmail.com with your order number and I'll sort you out.

CAN I CANCEL MY ORDER?  

All print sales are final. Please contact stu.murphy86@gmail.com as soon as possible if you need to cancel your order.  

HOW LONG DOES IT TAKE TO PROCESS A REFUND?  

Processing a refund can take up to 7-10 business days.  

HOW DO I RETURN MY PACKAGE?  

For a refund or replacement, please email stu.murphy86@gmail.com 

WHO TO CONTACT?  

You can reach out at any time by email at stu.murphy86@gmail.com or give me a call on 0408 634 153

HOW CAN I KEEP UP WITH YOUR NEW WORK? 

I would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for the newsletter! You can also follow me on my social media pages as I am constantly posting about new work! 

Instagram:https://www.instagram.com/stu_murphy_australian_artist/

Facebook:https://www.facebook.com/stu_murphy_australian_artist-674733819642091


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